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Terms and Conditions

Practice Guidelines

Code of ethics

Shaun Brookhouse is a fully accredited member of the United Kingdom Council for Psychotherapy. He subscribes to their code of ethics as well as the code of ethics of the National Society of Talking Therapies

Data Management and Retention Policy

Brookhouse Hypnotherapy Manchester is registered as a data controller with the Information Commissioner and adheres to all requirements of this body and the Data Protection Act 1998.

This means that we promise to:

Specifically this means:


It’s important that you know that the law may forbid our normal confidentiality in the following circumstances:

In these circumstances I will work with you to see if we can work together to make appropriate disclosures.

It is also compulsory to report terrorism, potential radicalisation, money laundering and female genital mutilation to the appropriate authorities.

With the global pandemic Covid 19, I may have to give your contact details to comply with NHS Track and Trace

Other than as required by law, I will routinely discuss your case with my supervisor (in order to ensure that you get the best service), my supervisor will have access to your details if I am suddenly unavailable (to contact you and offer you ongoing care) and I may talk or write to your GP (but I will not give any personal details beyond what you are working on).

Also note that I reserve the right to record sessions where it is deemed appropriate

Anti-discrimination policy

Brookhouse Hypnotherapy and Shaun Brookhouse are strongly committed to anti-discrimination. I value difference and diversity and do not discriminate on the grounds of age, gender and gender identity, sexual preference or orientation, marital/partnership status, religion, race, colour, national origin, disability, heritage or political belief.

Cancellation and missed session policy

If for any reason you are unable to attend your appointment please let me know as soon as possible. The required notice for cancellation is forty eight hours. Where there is less notice of cancellation or if you do not attend your appointment you will be charged the full fee. In certain circumstances, the charging of the full fee can be waived at the discretion of Shaun Brookhouse. With adequate advanced notice, where possible, you will be offered an alternative appointment.

You will be given as much advance notice as possible in terms of the holidays or needing to cancel your appointment for any other reason, by Shaun Brookhouse.

Social media policy

This is the policy of Brookhouse Hypnotherapy Manchester & Shaun Brookhouse with regard to the use of social media. If you, as a client, have questions about any aspect please do ask. As the world of social media is constantly changing this policy is likely to be updated regularly and the latest version will always be available in my terms and conditions.


I do not accept friend or contact requests from former or current clients on my personal Facebook page as this can not only compromise your confidentiality (eg if another of my friends saw that you were a friend they may wonder how we know each other) but would also blur the boundary of the therapeutic relationship.I do have a practice Facebook page which you can sign up to to read my daily blog.


I tweet on a daily basis as a business. If you are interested in my posts on therapeutic subjects feel free to follow me. I will not follow you on Twitter as this can cause confusion around the purpose of this: would it be part of your therapy or would I just be being curious?


Please do not use public ways of contact (eg @replies or tagging) again because of the potential for this to compromise your confidentiality. You may use Facebook messager or text to discuss appointment times or other logistics but not therapeutic issues.

Use of search engines

I do not Google my clients as a matter of course, but may very occasionally in a time of crisis. For example, if you had failed to attend a session and I was concerned for your safety I may try to find out about you this way. If I did so, I would tell you about it the next time we met.

Business review sites

You may find my name on business review sites but I have not asked to be on these. Businesses do not get a choice! Clients are free to post whatever they choose and due to confidentiality I cannot comment on anything that is posted. Indeed anyone (including a competitor) can post anything so it is advisable to be aware that reviews (good or bad) may not be representative of the views of real clients.

It is considered unethical by my professional bodies (the National Society for Hypnosis, Psychotherapy & Mindfulness and the United Kingdom Council for Psychotherapy) to publish testimonials and so you will not find any testimonials coming from me although it is always nice to receive private messages from clients who have completed their therapy.

Location-based services

If you use location-based services on your phone you should be aware that others may surmise that you are a therapy client if you are seen as “checking in” at my address.


It is preferable to use email only for logistical contact (eg to get a reminder of an appointment time) due to the potential insecurity of email. If you wish to engage in “email therapy” then please use a password protected word document to contain what you wish to say. I can set this up for you if you need it.


As above texting may be used for contact about appointment times. This is preferable to making a phone call as it is easier to respond as I cannot answer the phone if I am with another client. (Texts from my practice are from a dedicated text line which does not accept incoming calls)

Death or incapacity of a therapist

If a psychotherapist dies suddenly leaving potentially vulnerable clients then it is necessary to liaise with and inform outstanding clients of the therapist’s demise.

Therefore, I have arrangements in place so that an experienced psychotherapist (currently my clinical supervisor) will have access to my contact details etc. and will make contact with outstanding clients and offer the appropriate support and advice.

It will be necessary for the nominated person to have access to the contact details of my active clients and for them to speak directly with the clients. This person would not need access to my confidential client notes.

Welcome Message

Manchester Hypnotherapy and Psychotherapy Services:

I have utilised hypnosis since 1989 for the treatment of a variety of psychological and emotional issues such as:

This listing is by no means exhaustive. For full details of what hypnotherapy can be effective in treating, click here for a full list of conditions treatable with hypnosis.

I am recognised by AVIVA, PruHealth, and WPA for psychotherapeutic referrals.

If you want to ensure that I am the right therapist for you, please either email me at or call me on 0161 881 1677 and I am more than happy to answer any questions you may have. I offer a no obligation consultation giving you the chance to determine whether I am the right therapist for you. You may also find that reading my code of ethics, practice agreement, my about me page, and/or my CV page will help to give you a better idea of what to expect if you consult me.

Manchester Hypnotherapy:

 Manchester Hypnotherapist Shaun Brookhouse

I see clients online (remotely) or in my comfortable and discrete Victorian Consulting Rooms in Whalley Range, Greater Manchester. 3 Miles from the City Centre of Manchester (easy access from Chorlton, Stretford, Didsbury, Sale, Altrincham, Withington, Stockport, Knutsford, Salford Quays and Cheshire). There is free off street parking. Mine is the longest established Hypnotherapy Practice in South Manchester. I also provide sessions via Zoom, SKYPE WhatsApp or FaceTime if you cannot attend sessions at my practice.

Manchester Psychotherapist

 Manchester Hypnotherapist Shaun Brookhouse

Unlike most hypnotherapists, I am also a qualified Psychotherapist for over 30 years. The skills I acquired as a psychotherapist assists the hypnotherapeutic process considerably and helps my clients gain new insights into the potential causes of their issues. This is still done in a brief, solution focused manner.

Diplomate, American Academy of Experts in Traumatic Stress

Diplomate, American Academy of Experts in Traumatic StStressIn recognition of the knowledge, experience, training and education in working with survivors of traumatic events and/or crisis management, Shaun was granted Diplomate Status within the American Academy of Experts in Traumatic Stress.

Hypnotherapy Supervision

Hypnotherapy SupervisionSince 2001 I have been providing supervision for hypnotherapists in Manchester as well as throughout the UK. Sessions can be face to face, one to one, groups or on Zoom, WhatsApp, SKYPE or FaceTime. I provide supervision in accordance with the requirements for practitioner registered with UKCP, NSTT, NCH, NCPS and HS as well as other professional bodies for hypnotherapy and psychotherapy.

Clinical Traumatology

Clinical TraumatologyI have recently completed a specialist certification programme in Clinical Traumatology in order to assist my clients with PTSD more effectively. Trauma work requires specialist training beyond a practitioner's initial training.

After Dinner Speaker

Shaun Brookhouse, International Speaker and PresenterI have presented courses, seminars, after dinner speeches and workshops in the UK, Europe, USA, Australia and the Far East on various aspects of hypnosis and psychotherapy. To date, I have presented over 50 programmes at international hypnotherapy and psychotherapy conferences around the world. If you want a dynamic and entertaining after dinner speaker, get in touch.

Where to Find Us

Brookhouse Hypnotherapy Manchester

10 Mayfield Rd
Whalley Range,
Manchester, Greater Manchester M16 8FT
United Kingdom (UK)
Phone: 01618811677
Additional phone number: 07498210342

Opening Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM