Take the first step in changing your life I will use all my skills, qualifications and experience to help YOU. I have helped people from all walks of life to have a happier healthier life
Brookhouse Hypnotherapy (Manchester) is the business name of Brookhouse Hypnotherapy Ltd.
I, Shaun Brookhouse am the Data Controller and Processor of Brookhouse Hypnotherapy (Manchester).
The basis on which I keep client data is that of “Legitimate Interests”. This means that the data is necessary for me to fulfil the contract that we have together (ie to provide therapy) and that it is data that you would reasonably expect me to hold and use.
For those who enquire about therapy, the data I hold includes any information you have sent me by email/text/message.
For those who book and attend at least one session, the data I hold includes:
Basic information such as name, email address, phone number
Information that you give me as part of the work we do together
Records of what interventions that I use (or potentially do not use) in our sessions
Emails, texts and/or messages that are sent between us
Information sent from any third party, eg GP, insurance company, EAP
Some of the information that you give me may fall under the definition of special category of data as defined by the General Data Protection Regulation. The condition for processing this special data is “processing is necessary for medical diagnosis, the provision of health care or treatment pursuant to contract with a health professional”.
Data is not shared with anyone, except possibly your GP, and for any reasons covered by the Requirements for Disclosure which are detailed and discussed when we first meet. My accountant will see bank, credit card and Paypal records which will contain any information that you submit when making payment. If you would like me to redact your identifiable data before sending to the accountants then please let me know.
The data is primarily used to enable me to provide therapy for you. It may also be used scientific research purposes and statistical purposes.
Details of where data is held:
Any emails sent between us are held either on my computer’s hard drive or exchange server or if archived, in Dropbox which is secure cloud based storage which is itself GDPR compliant. Any held on my iphone which is code protected.
Any texts/Whatsapp messages/Messenger messages sent between us (See Social Media and Electronic Information section) are held on my iphone which is code protected.
Your notes are handwritten and are kept in a locked filing cabinet. A coding system enables the therapist to know whose notes are whose, but a stranger seeing the notes would not be able to identify who they referred to.
Credit card information is shredded as soon as processed.
If you use Paypal or online banking then clearly these systems will hold your data. I will download from these systems for accounting purposes and the resulting spreadsheets are held in Dropbox. When sent to my accountants, they will be password protected.
Your data is kept for 7 years. The length of time is based on the stipulation of my insurer. After this time any paper records are shredded and computer records permanently deleted.
Brookhouse Hypnotherapy (Manchester) takes the security of data seriously and as such:
All data is held securely (see details of where data is held above)
Any data transmitted is sent encrypted where possible
For accounting purposes Excel spreadsheets are used
However:
I am not in control of data (including emails and texts) which you send me
Apps such as Facebook routinely access any information held and this is beyond my control.
If there is any breach of data security Brookhouse Hypnotherapy Manchester will give full details to the Information Commissioners Office and any person affected within 72 hours of the breach and do all possible to minimise any potential impact.
You have rights with regards to the data held:
The right of access. I will provide you with all data I hold on you as soon as I can following a request (and definitely within 30 days, unless this is impossible due to holidays or illness).
The right to rectification. If any data I hold is incorrect, just let me know and I will correct it as soon as I can following a request (and definitely within 30 days, unless this is impossible due to holidays or illness).
The right to erasure. If you wish me to erase your data just let me know and I will delete any computer records and shred any paper records as soon as I can following a request (and definitely within 30 days, unless this is impossible due to holidays or illness). NB: data may be retained for scientific research, historical research or statistical purposes where erasure is likely to render impossible or seriously impair the achievement of that processing but this would never include case notes or data such as address/email/phone
The right to restrict processing. This would usually be a stop-gap measure before correction of any errors or before erasure
The right to data portability. This might apply if you want your notes sent to another therapist for example, but it is likely that the easiest solution would come under the right to access, ie I would send the data to you.
The right to object to:
processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling). <business name> does not engage in these things
direct marketing.
processing for purposes of scientific/historical research and statistics. For this, you must provide grounds for your objection.
automated decision making and profiling. <business name> does not engage in automated decision making or profiling
Welcome Message
Manchester Hypnotherapy and
Psychotherapy Services:
I have utilised hypnosis since 1989 for the treatment of a
variety of psychological and emotional issues such as:
Anxiety Conditions (eg stage fright, flight anxiety, general anxiety
disorder, blushing, psychological skin conditions,
and phobia treatments) For full details about
anxiety conditions click HERE
I see clients online (remotely) or in my comfortable and discrete
Victorian Consulting Rooms in Whalley Range,
Greater Manchester. 3 Miles from the City Centre
of Manchester (easy access from Chorlton,
Stretford, Didsbury, Sale, Altrincham, Withington, Stockport,Knutsford, Salford Quays and Cheshire). There is
free off street parking.
Mine is the longest established Hypnotherapy Practice in South Manchester. I also provide sessions via Zoom, SKYPE WhatsApp or FaceTime if you cannot attend sessions at my practice.
Manchester Psychotherapist
Unlike most hypnotherapists, I am also an accredited Psychotherapist for over 25 years with the UK Council for Psychotherapy. The skills I acquired as a psychotherapist assists the hypnotherapeutic process considerably and helps my clients gain new insights into the potential causes of their issues. This is still done in a brief, solution focused manner.
Honorary Fellow of the United Kingdom Council for Psychotherapy
In recognition of the distinguished contribution Shaun has made to the field of psychotherapy, the Board of Trustees of the UK Council for Psychotherapy awarded him an Honorary Fellowship of UKCP in November 2018
Shaun is one of only two Hypno-Psychotherapists to have received this honour from UKCP.
Hypnotherapy Supervision
Since 2001 I have been providing supervision for hypnotherapists in Manchester as well as throughout the UK. Sessions can be face to face, one to one, groups or on Zoom, WhatsApp, SKYPE or FaceTime. I provide supervision in accordance with the requirements for practitioner registered with UKCP, NSTT, NCH, as well as other professional bodies for hypnotherapy and psychotherapy.
Clinical Traumatology
I have recently completed a specialist certification programme in Clinical Traumatology in order to assist my clients with PTSD more effectively. Trauma work requires specialist training beyond a practitioner's initial training.
After Dinner Speaker
I have presented courses, seminars, after dinner speeches and workshops in the UK, Europe, USA, Australia and the Far East on various aspects of hypnosis and psychotherapy. To date, I have presented over 50 programmes at international hypnotherapy and psychotherapy conferences around the world. If you want a dynamic and entertaining after dinner speaker, get in touch.